Journal of Quality in Health Care & Economics (JQHE)

ISSN: 2642-6250

Research Article

Impact of Continuing Education on Nurse Satisfaction and Confidence – Quality Improvement Project

Authors: Khuwaja Pashmeena RN, BScN, MSN(s), Naylor Chuki RN, BSN, FNP(s), Nitti Alicia RN, BScN, FNP (s) and Abigail Mitchell-DHED, MSN*

DOI: 10.23880/jqhe-16000419

Abstract

Background: This study investigated the impact of continuing education on nurse satisfaction and confidence, aiming to provide recommendations for healthcare organizations to enhance nurse support and retention through educational programs. Objective: This research study aimed to understand if continuing education increases job satisfaction and confidence. Method: A quality improvement research study was conducted for approximately 2.5 weeks and included 10 registered nurses. An anonymous 10-question survey was distributed via SurveyMonkey among registered nurses over 18 of varying expertise levels within a healthcare organization in urban Ontario, Canada, to gather feedback on satisfaction, confidence, and retention. Data Analysis: Microsoft Excel Data Analysis program and SurveyMonkey Analysis programs were used for data analysis to quantify responses. Results: Nurses with 2-5 years of experience, 5-10 years of experience, and greater than 10 years of experience reported at a rate of 90% that continuing education influences job satisfaction and clinical confidence while 10% of nurses surveyed reported that continued education influenced only clinical confidence. 80% of the nurses surveyed revealed they were satisfied (20%) or very satisfied (60%) within their current workplace. Conclusion: The survey was able to identify that 90% of nurses reported that continuing education impacted their job satisfaction and clinical confidence, only 10% reported that continuing education impacted their clinical confidence only. 80% of all surveyed nurses were satisfied or very satisfied with their current workplace and 70% plan to continue their employment with their current employer. Thus, nurses who reported continuing education impacted their job satisfaction and/or confidence, also suggest that a lack of continuing education heavily contributed to their intent to stay in their current workplace.

Keywords: Health Economics; Health Planning; Sudan; Healthcare Challenges; Qualitative Research; Policy Implementation; Workforce Development

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