Why Healthcare Analytics Still Optimizes the Wrong Things

Authors: Dominic Etli

DOI: 10.23880/jqhe-16000440

Volume 9, Issue 1

Abstract

A patient leaves clinic with pristine documentation. Every required field is complete. Every quality indicator is technically satisfied. Two months later, that same patient presents with a preventable complication. On paper, the system performed flawlessly. Clinically, it did not.

Keywords: Healthcare; Patient; Donabedian’s framework

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