Interpersonal Conflict at Work. A Constructionist Approach to Complex Problems

Authors: Sebastián ML* and Chanquet A

Volume 6, Issue 2

Abstract

This article conceptually explores the possibility of addressing the complexity of interpersonal conflicts at work through a constructionist vision of them. It understands that the conflict is a situation in process in which the intervening performers have the possibility of modulating their behavior to escalate or de-escalate the conflict. And these behaviors are regulated by a series of contextual variables, the influence of the intervening subjects themselves and individual variables that guide and direct their behavior. To solve the need for understanding, a series of instruments are developed such as PICS (Perceived Interpersonal Conflicts Scale).

Keywords: Conflict; Constructionism; Motivation; Narration; Frames; Perceived Interpersonal Conflicts Scale

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