Quality in Health Services and its Challenge in the Ecuadorian Reality

Authors: Pérez Arias A*, Méndez Regueiro LV, García Silvera EE, Goldstein Molina NB and Meléndez Mogollón IC

DOI: 10.23880/jqhe-16000309

Volume 5, Issue 6

Abstract

This article constitutes a bibliographic review of the different components that make up quality in health services, analyzed from different perspectives, such as the role played by the human factor and its training in a humanistic, competent, and timely treatment at all levels of attention. Characterizing the existing structure in Ecuador is carried out to ensure the quality of health services. The elaboration and application of clinical practice guides stand out as standardized instruments of best medical practices. It is concluded: that the fragmentation, segmentation, and inequity in health services in the South American region and Ecuador, as well as deficiencies in quality control bodies, limit the comprehensive management and efficiency of public health, and peculiarly in the decisive role that the first level of attention must play.

Keywords: Culture and Quality Management; Organization and Administration; Health Services

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